Frequently Asked Questions

How does Mental Health Therapy work?

How does Mental Health Therapy work and how can it help me, my child, my friend, or my family member?

A Mental Health Therapist is a:
– a collaborator on your healing journey to reach your goals
– mentor
– instructor and educator
– facilitator
– support and guide
– encourager
– coach as you practice new skills and abilities

A Mental Health Therapist at Becoming Exceptional looks at your overall situation and all factors involved – past, present; physical, emotional, relational, and environmental – and offers guidance and insight into overcoming barriers, learning new skills or improving current skills, obtaining or acknowledging your strengths and abilities, resources and options so that you can achieve your stated intention or goal for your health and your life.

This is done by using eclectic, creative, and strengths-focused processes that fit each person’s preferences, goals, and situations.

For further details and information go to the About page and the Creative Processes page and review the information on the website; or contact Andrea directly with your specific questions via

Andrea shares her philosophy and the mission and processes of Becoming Exceptional ~

How do I schedule an appointment?

To schedule an appointment please call Andrea at 385-288-1993 or email her at, or contact the office at 801-475-0402 (they will answer as A1 Alliance Counseling, ask to schedule with Andrea Lauritzen).  Andrea will respond as soon as possible, generally within 1-2 business days. If you are already an existing client, you may go to the following LINK to schedule or reschedule appointments. All initial appointments must be made first before being able to access the client portal scheduling option.

What do you charge for therapy?

Initial sessions are $150, and most other regular sessions are $125. CranioSacral Sessions are $135. BECOMING EXCEPTIONAL currently takes the following insurances: BCBS – Regence, Anthem, etc., DMBA, EMI Health, Select Health, Tricare, and United/Optum/UMR. Our insurance billers can verify benefits to determine what your copay/deductible amount would be for sessions based on your insurance benefits. Becoming Exceptional also accepts Clergy pay (see below).

What if I feel I can’t afford your services?

Becoming Exceptional’s purpose is to make a difference by making services available to all in need. If you feel you can’t afford the listed price for services, think about what value you place on being well and how improved well-being increases your functionality and, therefore, your prospects, and what you are willing to offer or exchange to achieve your health goals. It may require adjusting priorities or going without something in order to have something better, more urgent, or more long-lasting.

I have found that people are more likely to value that which they have sacrificed something to obtain. Discount fees may be available but are not guaranteed.

There are also other community resources that may be available to help. BECOMING EXCEPTIONAL also takes clergy pay (if you are affiliated with an organization that may be willing to cover part or all of the costs of therapy). If a crime has been committed you may qualify for Crime Victims Reparation which could cover costs for the victim and secondary victims involved.

Please contact Andrea to discuss the options. Don’t let money be the barrier to receiving the services needed or desired.

Is online therapy effective?

Healing can happen via phone calls, through Zoom meetings, within a room, or from a hug or unspoken support. It’s the relationship and connections we have with others that matter most, not the specific environment in which it takes place.

As such, people will get out of a service what they put into it. Granted, not being in the same room is more challenging but we can collaborate, plan, and do the work of healing in any space when the intention is there and there are clear boundaries, guidelines, and expectations set up in the beginning. Andrea has worked with young children via video conferencing and it has been engaging in some situations and unproductive in others depending on the home environment and the willingness of the client to engage. If Telehealth becomes necessary due to health, illness, or other reasons be sure to provide a quiet, distraction-free environment in which to do the work or have the conversations desired.

The work Andrea does is collaborative, and together we determine what will work for you within the available setting. For further information, contact Andrea directly at or at 385-288-1993.

How do I know therapy will help me with my specific problem?

– Becoming Exceptional works with children, youth, and adults.
– Becoming Exceptional can help address trauma, depression, anxiety, behavioral problems, school issues, stress, change, issues related to global turmoil, abuse, infertility, alternative options to pharmaceutical medications, emotional release at a DNA level, and more.
– Becoming Exceptional will work WITH individuals to determine what they want out of our work together and how we will, together, help you reach your healing intentions and goals.

Know that healing is a process and takes effort, patience, and support. Becoming Exceptional is here to provide that support in a variety of ways.

It is important to make sure that your therapist and you are a good fit. Not everyone clicks. So, if at any time you feel that this is not a good fit, feel free to talk to Andrea and let her know. There might be some adjustments on either side that could make it a better fit, or she could offer referrals that might be a more suitable fit at this time. This is a place to address the issues of concern and see if, together, we can address these issues in a way that is comfortable for you. If not, Andrea may be able to provide other options that fit better with your goals, needs, and concerns.